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SYS 017 - Total Quality Management in Sports

Sports Science Faculty · Sport Management · Undergraduate

ECTS: 4 T+P+L: 2+0+0 Field Education Elective
Coordinator: Arş. Gör. Mustafa Burak UYAR

Course Objective

The aim of this course is to enable students to effectively apply total quality management concepts in all organizations within the sports industry.

Course Content

Understanding the concepts of TQM, learning and applying its elements, developing and applying modern sports management approaches according to their fields of study

Required Resources

Yatkın, A.; Toplam Kalite Yönetimi, Nobel Yayınları, Ankara, 2003.

Course Learning Outcomes

  1. Understanding TQM concepts
  2. To be able to develop TQM plans in sports
  3. Establishing and developing quality circles
  4. Ability to apply problem-solving techniques
  5. Understanding the role of leadership

Core Area Distribution

(14) Teacher Training and Education Science%50 (31) Social and Behavioural Science%50

Teaching Methods

ExpressionQuestion-AnswerDiscussionBrain Storming

Assessment & Evaluation

Testing (Essay / Tests: True-Falls, multiple-choice, short answer, matching)

ECTS / Workload

ActivityQuantityDuration (h)Total Workload
Course Duration (Including Exam Week)16232
Out of Class Study Period15460
Midterm111
Quiz000
Assignment000
Practice000
Final111

Course Schedule

WeekSubjectPreparation
1The concept of quality, the basic factors that constitute quality, the TQM development process
2Quality pioneers
3Japanese business management
4Basic principles of TQM
5Quality circles
6Problem solving techniques in quality circles
7Forms used in PSCU, PUKO, KÇ studies
8midterm exam
9Quality training
10Manager's leadership in TQM
11TQM in Sports
12Examples of TQM applications in sports
13TQM business examples
14Evaluation of award-winning quality articles
15General Review
16Final Exam