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SHZ 211 - Interview techniques

Faculty of Health Sciences · Social Work · Undergraduate

ECTS: 5 T+P+L: 3+0+0 Compulsory
Coordinator: Prof. Dr. Emel YURTSEVER
Instructors: Prof. Dr. Emel YURTSEVER

Course Objective

Interview is one of the tools of the social work profession. This course aims to enable students to learn and apply the necessary interview techniques to establish correct and effective communication with applicants.

Course Content

Definition of concepts such as interview and professional interview, communication; the differences between interview and professional interview; interview techniques, problematic interviews; voluntary and compulsory interviews, points to be considered in interviews with various client groups.

Required Resources

Kadushin, A. & Kadushin, G. (2013). Sosyal Hizmet Görüşme Teknikleri. Nika Yayınevi: Ankara.

Recommended Resources

Sommers-Flanagan, J. & Sommers-Flanagan, R. (2014). Klinik Görüşme Psikolojik Değerlendirme Esasları. İthaki: İstanbul.

Course Learning Outcomes

  1. After the student takes this course, interview, professional interview, social work interview, communication, metacommunication, etc. can define concepts
  2. After taking this course, the student knows the difference between interview and professional interview.
  3. After taking this lesson, the student knows the points to be considered in various stages of the interview.
  4. After taking this course, the student knows and can apply interview techniques.
  5. After taking this course, the student knows what to pay attention to in professional negotiations with various private client groups.

Core Area Distribution

(31) Social and Behavioural Science%50 (76) Social Services%50

Teaching Methods

ExpressionQuestion-AnswerDiscussionRole Playing

Assessment & Evaluation

Performance Assignment ( Lab / Workshop / Field Work / Seminar / Presentation / Completion Study / ThesisTesting (Essay / Tests: True-Falls, multiple-choice, short answer, matching)

ECTS / Workload

ActivityQuantityDuration (h)Total Workload
Course Duration (Including Exam Week)15345
Out of Class Study Period157105
Midterm133
Quiz000
Assignment11515
Practice000
Final133

Course Schedule

WeekSubjectPreparation
1Introduction and course orientation.Introduction and course orientation.
2Definition and characteristics of social work interview techniques.Reading from the main source.
3Definition of communication and its basic elements. Consecutive steps of the communication process.Reading from the main source.
4Listening and silence as interview techniques.Reading from the main source.
5Sources of nonverbal communication. Importance of nonverbal communication.Reading from the main source.
6Defining the relationship, the importance of the positive relationship.Reading will be done from the main source.
7Meeting with the client phaseAna kaynaktan okuma yapılacak
8MIDTERMMIDTERM
9Meeting with the client phaseReading from the main source.
10Techniques used in the problem discovery phaseReading from the main source.
11Techniques used in problem-solving interventionsReading from the main source.
12Techniques of asking questions.Reading from the main source.
13Termination and evaluation techniquesReading from sources
14Specific problems in the conversationReading from sources
15FINAL EXAMFINAL EXAM
16FINAL EXAMFINAL EXAM